Privacy Policy & Terms of Service

We collect the following types of information to provide our services:

• Personal Information: Name, email address, age group, and country
• Usage Data: File conversion history and usage preferences
• Technical Information: Device information, IP address, and browser type
• Usage Information: How you interact with our website and services
• Tracking Data: Cookies and similar tracking technologies

We use your personal information for the following purposes in compliance with GDPR and US state privacy laws:

• Service Provision: To deliver our file conversion services
• Service Improvement: To analyze and improve our conversion algorithms and platform
• Customer Support: To provide customer support and respond to inquiries
• Communications: To send important updates about our services (with consent)
• Security and Fraud Prevention: To ensure platform security and prevent fraud
• Legal Compliance: To comply with legal obligations and regulatory requirements

We only share your personal information in the following limited circumstances:

• User Consent: With explicit user consent for specific purposes
• Legal Requirements: To comply with legal obligations and court orders
• Service Providers: With trusted service providers under strict confidentiality agreements
• Business Transfers: In case of business merger, acquisition, or asset sale

We implement comprehensive security measures to protect your data:

• Encryption in Transit: All data transmitted using industry-standard SSL/TLS encryption
• Encryption at Rest: Personal data encrypted using AES-256 encryption standards
• Access Controls: Multi-factor authentication and role-based access controls
• Security Monitoring: Regular security audits and penetration testing
• Data Backup: Comprehensive backup and disaster recovery procedures

Under the EU General Data Protection Regulation (GDPR), you have fundamental rights regarding your personal data. These rights are legally protected and we are obligated to honor them. You can exercise these rights at any time by contacting free.convert.file.to@gmail.com with 'Privacy Rights Request' in the subject line:

• Right to Access: Request information about the personal data we hold about you
• Right to Rectification: Correct any inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Limit how we process your personal data in certain situations
• Right to Data Portability: Receive your personal data in a portable format
• Right to Object: Object to processing based on legitimate interests

For privacy-related questions, contact free.convert.file.to@gmail.com

By accessing and using File Converter Free platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Our platform provides the following services:

• Comprehensive file conversion tools for images, videos, audio, documents, and ebooks
• High-quality output with format-specific optimization options
• Educational resources and file conversion best practices guidance
• Secure server-side processing and privacy protection
• Customer support and technical assistance

As a user of our platform, you agree to the following responsibilities:

• Accurate Information: Provide accurate and truthful information during registration and code generation
• Account Security: Maintain the confidentiality of your account credentials
• Legal Compliance: Use the platform in accordance with all applicable laws
• Intellectual Property: Respect the intellectual property rights of our content
• Issue Reporting: Report any security vulnerabilities or technical issues
• Responsible Use: Use converted files responsibly and in compliance with applicable laws

The following activities are strictly prohibited when using our platform:

• Attempting to reverse engineer or hack our testing platform
• Sharing test questions or answers with others
• Using automated tools or bots to take tests
• Creating false accounts or providing misleading information
• Violating intellectual property rights
• Engaging in any activity that disrupts our services

Our free service policy:

• Secure Processing: All your data is processed securely with SSL encryption and industry best practices
• Free Forever: 100% free service - all file conversion features are completely free forever
• Completely Free: No hidden fees, no subscriptions, no credit card required - truly free
• Ad-Supported: Supported by non-intrusive advertising to keep the service free for everyone
• Unlimited Access: Convert unlimited files with advanced features - all free

Please understand the following limitations on our liability:

• Our liability is limited to the maximum extent permitted by law
• We do not guarantee specific conversion success rates for all file types
• Users are responsible for their use of converted files
• We provide no warranties regarding converted file compatibility on all devices
• As a free service, our liability is limited to the extent permitted by law

Cookies are small text files (typically 4KB or less) that websites store on your device (computer, smartphone, tablet) when you visit them. They serve as a 'memory' for websites, allowing them to remember information about your visit and preferences. Each cookie contains: a unique identifier, the website domain that created it, an expiration date, and specific data relevant to its purpose. Cookies cannot access other files on your device, run programs, or contain viruses—they're simply text data. Modern websites rely on cookies for essential functionality (like keeping you logged in) and optional features (like remembering your language preference). Browser standards and privacy regulations (GDPR, CCPA) give you full control over which cookies you accept. While the term 'cookie' might sound concerning, most cookies are harmless and necessary for websites to function. However, some cookies (especially advertising cookies) can track your browsing behavior across multiple websites, which is why we give you transparent control over optional cookies on our platform.

You have complete control over cookies stored on your device. Modern web browsers allow you to view, manage, block, or delete cookies at any time through their settings menu. You can choose to: (1) Block all cookies (may break website functionality), (2) Block only third-party cookies (recommended for privacy), (3) Delete all cookies periodically or after each browsing session, (4) Allow cookies only from specific trusted websites, (5) Receive notifications when websites try to set cookies. Note that blocking essential cookies will prevent our file conversion service from working properly. Most browsers also offer a 'Private' or 'Incognito' mode that automatically deletes cookies when you close the browser window. See browser-specific instructions in the sections below for detailed guidance.

• Browser-Specific Cookie Settings: Every modern web browser provides built-in tools to control how cookies are stored, used, and deleted on your device. You can access these settings through your browser's preferences or settings menu, typically under 'Privacy' or 'Security' sections. Common cookie control options available in all major browsers include: (1) Blocking all cookies completely (not recommended—breaks most websites), (2) Blocking only third-party cookies (recommended for privacy while maintaining functionality), (3) Allowing cookies only from websites you visit directly (first-party cookies), (4) Viewing a list of all stored cookies and deleting specific ones, (5) Setting cookies to auto-delete when you close your browser, (6) Creating exceptions for trusted websites. Below are step-by-step instructions for the most popular web browsers. Remember that blocking essential cookies on our website will prevent file uploads, conversions, and downloads from working properly. We recommend blocking only third-party and advertising cookies if privacy is a concern.
• Cookie Preferences: Manage your cookie preferences and opt-out options
• Third-Party Opt-Out Tools & Resources: Beyond browser settings, several specialized tools and services help you opt out of tracking and advertising cookies across the web. These tools give you more granular control over your online privacy: (1) Google Ads Settings (adssettings.google.com) - Opt out of personalized Google AdSense ads while still seeing non-personalized ads. This is the primary tool for controlling ads on our website. (2) NAI Opt-Out Tool (optout.networkadvertising.org) - Opt out from dozens of advertising networks at once. (3) DAA WebChoices (optout.aboutads.info) - Digital Advertising Alliance's opt-out tool for interest-based advertising. (4) Browser Extensions - Install privacy tools like Privacy Badger (EFF), uBlock Origin, or Ghostery to automatically block tracking cookies. (5) VPN Services - Hide your IP address and location from advertisers. (6) Do Not Track (DNT) - Enable in browser settings; we honor DNT signals by disabling non-essential tracking. Important: Opting out of advertising cookies means you'll still see ads (which keep our service free), but they won't be personalized to your interests. Essential cookies for file conversion functionality cannot be opted out as they're necessary for the service to work.
• Mobile Device Cookie Management: Mobile devices (smartphones and tablets) running iOS, Android, or other operating systems also allow you to control cookies through system-level settings and individual browser settings. Cookie management on mobile devices works differently than desktop browsers: (1) Each mobile browser (Safari, Chrome, Firefox, Samsung Internet) has its own cookie settings, (2) Some operating systems provide system-wide privacy controls affecting all browsers, (3) Mobile browsers often sync cookie settings with your desktop browser if you're signed in to the same account. For iOS (iPhone/iPad): Settings app → Safari → Block All Cookies or Advanced → Website Data to view/delete individual cookies. For Android: Chrome browser → Settings → Site Settings → Cookies; Firefox browser → Settings → Privacy → Cookies → Clear private data. Mobile browsers typically offer 'Private' or 'Incognito' modes that don't save cookies after closing. Note that blocking cookies on mobile may affect app functionality if apps use embedded web views. For our file conversion service, essential cookies are required for file uploads and downloads to work properly on mobile devices.

Understanding Our Cookie Usage: This comprehensive Cookie Policy explains how File Converter Free uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help us provide, protect, and improve our file conversion services. This policy details what types of cookies we use, why we use them, what data they collect, how long they're stored, and how you can control them. We believe in complete transparency about data collection practices, especially regarding advertising cookies that fund our free service. By understanding our cookie usage, you can make informed decisions about your privacy preferences. We're committed to GDPR compliance and giving you full control over optional cookies while clearly explaining which cookies are essential for the service to function.

We process your personal data based on the following legal grounds under GDPR (EU Regulation 2016/679). Understanding the legal basis for data processing is your right under GDPR Article 13. We are transparent about why and how we process your data:

• Consent: You have given consent for processing your data
• Contract Performance: Processing is necessary to provide our services
• Legitimate Interest: We have a legitimate interest in improving our services
• Legal Obligation: Processing is required by law or regulation
• Vital Interests: To protect the vital interests of you or another person
• Public Task: For tasks carried out in the public interest

When we transfer data internationally, we ensure adequate protection:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules for intra-group transfers
• Additional safeguards including encryption and access controls

We retain your data only as long as necessary for the purposes outlined:

• Converted File Data: Converted files are automatically deleted from our servers within 1-2 hours after conversion
• Payment Information: No payment information is collected as this is a free service
• Support Communications: Kept for 2 years for customer support purposes
• Marketing Data: Deleted after 30 days unless consent is given
• Usage Analytics: Anonymized and used for research after 1 year

We take special care to protect the privacy of children and minors:

• We do not knowingly collect personal information from children under 13 years of age in compliance with COPPA (Children's Online Privacy Protection Act)
• Parent or guardian consent is required for users under 18
• Age-appropriate test versions are provided for younger users
• Special privacy protections apply to all underage users

SELLER:

• Name: Kalenux Bilişim Hizmetleri Ticaret Limited Şirketi
• Address: Altıntepe Mah. Mavi Sk. Öztürk P Blok No: 3 İç Kapı No: 10 Bayrampaşa / Istanbul
• Email: free.convert.file.to@gmail.com
• Phone: +90 549 615 4243

USER:

The person who uses the free file conversion service

Details of the free service being provided:

• Product: Free professional file conversion tools for images, videos, audio, documents, and ebooks
• Service: High-quality conversion with format-specific options - all free
• Price: 100% free service - supported by advertising
• Delivery Method: Digital product - instant server-side conversion

Service model for file conversion:

• Free Service: 100% free service - no payment required
• No Hidden Costs: All file conversion features are completely free forever
• No Account Needed: No registration or credit card required to use the service
• Privacy & Security: Your data is processed securely on our servers with SSL encryption

Service delivery terms for free file conversion:

• Instant Free Conversion: Files are converted on secure servers - no payment required
• Direct Download: Converted files are downloaded directly to your device
• Permanent Usage Rights: Your converted files can be saved and used indefinitely

Service terms for free digital content:

• As a free service, no withdrawal rights apply
• Service is provided 'as-is' with no purchase involved
• Converted files belong to you once created
• By using the service, you acknowledge acceptance of these terms
• If dissatisfied with service quality, you may contact our support team

Important Note: As this is a free service with instant server-side conversion, no refund or withdrawal rights apply

The following mechanisms are available for dispute resolution:

• Consumer issues are governed by applicable Consumer Protection Laws
• Consumers may apply to arbitration committees or consumer courts
• Disputes will first be attempted to resolve through negotiation